Widerrufsrecht
Return window
You may request a return within 14 days of the delivery date shown on your tracking information.
Condition for return
To be eligible for a return, an item must be:
- unused, unworn, and in the same condition you received it;
- in its original packaging, with all tags and accessories included; and
- accompanied by proof of purchase (order number or confirmation email).
Non-returnable items
For hygiene and safety reasons, the following categories cannot be returned once opened or used:
- feeding and mealtime items that contact food or a child's mouth (bottles, pacifiers, teethers, utensils), once removed from sealed packaging;
- bath and care items that contact skin, once used; and
- any item marked as final sale on its product page.
This does not affect your right to a return if the item arrives defective, damaged, or not as described.
How to start a return
Email support@littlefeetco.com with your order number and the reason for return. We'll confirm eligibility and provide return instructions.
Return shipping costs
Return shipping costs are generally the customer's responsibility, except where the item arrived defective, damaged, or incorrect, in which case we will cover reasonable return shipping or arrange a replacement.
Refunds
Once your return is received and inspected, we'll notify you by email of the approval or rejection of your refund. Approved refunds are issued to your original PayPal or payment method within 5-10 business days. Refunds are issued in USD, the currency your order was originally charged in.
Damaged, defective, or incorrect items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the item and packaging, and we will arrange a replacement or full refund at no additional cost to you, without requiring return shipment in most cases.
Order cancellations
Because orders are processed quickly, cancellation requests must be made within a few hours of ordering - contact support@littlefeetco.com immediately if you need to cancel. Once an order has shipped, it falls under this Returns Policy rather than cancellation.
Contact us
support@littlefeetco.com