LittleFeet Co.
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Frequently asked questions
How can I track my order?
Once your order ships, you'll receive a shipping confirmation email with tracking information. If you haven't received tracking within 5 business days of ordering, email us at support@littlefeetco.com and we'll look into it.
Can I return an item?
Yes. You may request a return within 14 days of delivery. Items must be unused, unworn, in their original packaging with tags and accessories included, and accompanied by proof of purchase. For hygiene and safety reasons, feeding/mealtime items and bath and care items that have been opened or used cannot be returned, nor can items marked as final sale, unless they arrived defective, damaged, or not as described. To start a return, email support@littlefeetco.com with your order number and reason for return.
Do you ship internationally?
Yes, we ship to the United States, Canada, the European Union, the United Kingdom, and select Middle East countries including Qatar, Saudi Arabia and the UAE, among others. Shipping cost and delivery estimate are calculated at checkout based on your destination and order size.
How long will my order take to arrive?
Orders are typically processed and handed to a carrier within 1-3 business days. From there, typical delivery is 3-8 business days for the US, Canada, EU and UK, and 7-15 business days for the Middle East. These are estimates and exclude customs delays.
What currency will I be charged in?
All orders are charged in US Dollars (USD), our store's base currency. Prices shown in other currencies are for reference only, using an estimated exchange rate. Your card or PayPal will be charged in USD, and the final amount may differ slightly from the displayed estimate.
Will I have to pay customs fees or import duties?
International orders may be subject to customs fees, import duties, or taxes charged by your local customs authority on delivery. These are the customer's responsibility and are not included in your order total, since they vary by country and product.
What if my item arrives damaged, defective, or incorrect?
Contact us within 48 hours of delivery at support@littlefeetco.com with photos of the item and packaging. We'll arrange a replacement or a full refund at no additional cost to you.
Can I cancel or change my order after placing it?
Since orders are processed quickly, cancellations or changes are only possible within a few hours of ordering. Email support@littlefeetco.com right away if you need to cancel; once an order has shipped, our standard returns process applies instead.
What payment methods do you accept?
We accept payment via PayPal at checkout, which also supports most major debit and credit cards without requiring a PayPal account.
Are LittleFeet products safe for my child?
We curate products for children ages 0-5 with age-suitability guidance on each listing. Always check the age grading and manufacturer's safety warnings included with the product, follow the included instructions, supervise use, and discontinue use of any item that shows signs of damage or wear.
How do I get in touch with you?
Email us anytime at support@littlefeetco.com, or use the form on this page. We aim to respond as quickly as we can.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery location and order size, so you'll always see the exact cost before you pay.